“Last week a new ductless mini split system was installed in four rooms of my home. I cannot say enough about the professionalism, work ethic and degree of courtesy I experienced while the system was being installed over a period of 5 days. Joe from the Sales division was extremely versed in his products and able to answer every question I posed. His approach was low key and his follow up ensured the project would go smoothly. I could contact him or Kristy at any time and my calls were returned promptly.
Lenny of the Operations division was very familiar with the products and system, and did a great job of explaining the big picture, but also in addressing many small details before I could even ask about them. He was flexible in making a few changes that created more work for the installers but would result in a better install.
Installers Ethan and Jack spent 5 days here. Throughout their stay they were extremely personable, polite, and made every effort to keep the parts of the house they were working in picked up. Instantly likeable and most trust worthy, both of them quickly became like members of the family. They worked steadily from the minute they arrived until the end of each day, always keeping me informed of their arrivals and departures. They provided a briefing on each part of the system as they were installing, and answered any question promptly and informatively. They were also flawless in keeping the pet gates closed and not tracking any dirt into the house, etc.
I would recommend this company and these installers without reservation of any kind. I would hire them again in a heartbeat. I did originally get another company’s estimate, which was actually a bit lower. But I am SO glad I decided to go with Ocean State Air Solutions – a top notch professional service company from top to bottom!

Thanks Guys!!!”

– Gail B.