Reviews


Ductless Mini-Split Installation in Jamestown, RI 02835

“Last week a new ductless mini split system was installed in four rooms of my home. I cannot say enough about the professionalism, work ethic and degree of courtesy I experienced while the system was being installed over a period of 5 days. Joe from the Sales division was extremely versed in his products and able to answer every question I posed. His approach was low key and his follow up ensured the project would go smoothly. I could contact him or Kristy at any time and my calls were returned promptly. Lenny of the Operations division was very familiar with the products and system, and did a great job of explaining the big picture, but also in addressing many small details before I could even ask about them. He was flexible in making a few changes that created more work for the installers but would result in a better install. Installers Ethan and Jack spent 5 days here. Throughout their stay they were extremely personable, polite, and made every effort to keep the parts of the house they were working in picked up. Instantly likeable and most trust worthy, both of them quickly became like members of the family. They worked steadily from the minute they arrived until the end of each day, always keeping me informed of their arrivals and departures. They provided a briefing on each part of the system as they were installing, and answered any question promptly and informatively. They were also flawless in keeping the pet gates closed and not tracking any dirt into the house, etc. I would recommend this company and these installers without reservation of any kind. I would hire them again in a heartbeat. I did originally get another company’s estimate, which was actually a bit lower. But I am SO glad I decided to go with Ocean State Air Solutions – a top notch professional service company from top to bottom! Thanks Guys!!!”
- Gail B.

Your team was GREAT

I just want to say how pleased we are with Josh’s work and the overall job from beginning to end. Your team was GREAT to work with and I’m so pleased we went with Ocean State Air!

Thanks for all of the attention to detail and treating our new home with such care.

Best wishes,

Tanya & Marc

Very Impressed

Just want you to know that I was impressed with Ocean state air from bottom to top. Beginning with Joe and finishing up with your entire installation crew, they were polite, pleasant, and clean. Your office staff treated us like family. Thanks for everything. I recommended you.

– Mike P

Air Conditioner Repair in Newport, RI, 02840

“I would recommend this company wholeheartedly. They quickly analyzed and repaired my balky heat pumps. They are easy to deal with. The technicians, Matt, Noah and Sam were personable, polite and professional. The office staff was also available when I called and the appointments were kept.”

- Ann M.

Air Conditioner Repair in Newport, RI, RI 02840

“My experience with Ocean State Air Solutions has been nothing but positive. From the women who have answered the phone, to Lenny, Caleb, the repair team, and Joe DeSilva, they have all been willing to help solve my AC problem as soon as possible. This is a quality company!”

- Jeff N.

Air Conditioner Maintenance in Middletown, RI, RI 02842458

“Extremely efficient. Noah came and did a maintenance check on my AC system and dehumidifier. He was prompt and most of all pleasant and extremely polite. I am very grateful for the excellent service.”

- J R.

I cannot say enough about their team!

This was our second experience with ocean state air and once again I cannot say enough about their team! They went out of their way to help us find a design to fit our unique older home and the installation crew was absolutely incredible! They were very kind and flexible around our young children’s schedule and they were so immaculate there was not a speck left behind when they were finished.

-Samantha L

Ductless Mini-Split Installation in Newport, RI, 02840

“The entire experience I had with OSAS, was top notch. Joe was quick to call and set up my initial appointment; he then followed up within a day with the quote. Joe also checked in when the guys showed up and when they were finished. Jane and Amber communicated throughout the process about installation days and if I needed anything else. Lenny, Ethan, Josh, Noah, and anyone else who worked on the installation were on time and everything was done in a safe, polite, and professional manner. The whole team just knocked it out of the park. Thanks!”

- Jeff N.

Complete heating and cooling systems Installation in Tiverton, RI, RI 02878

“From our initial phone call to paying our invoice, we experienced top-notch professionalism with a human touch (Ocean State asked if we needed immediate assistance or had space heaters—they were the only company who asked—everyone else just told us it would be six weeks!). Anthony and Dylan installed the complete system with a great deal of professionalism and perfectionalism—including trudging through snow drifts to install AC unit! After they installed the System, they walked us through the operation of our new System. Highly recommend!!!”

- Donna D.

For feedback, I could not be more pleased with the whole process – everyone was completely professional and polite. They arrived on time, continuously worked throughout the day, explaining what they were doing and answering my numerous questions. Whenever maintenance is due, if possible, I’d like Noah to do the maintenance.
Now the technology challenged me tries to learn how everything operates. Noah was very patient, explaining how the system operates, but for those challenged by technology, it’s a work in progress. Seems the easiest thing to do is either increase or decrease the temperature, as needed. Various modes, blades, angles, symbols? I’m sure Noah is shaking his head; I told him I was putting him on speed dial. 😊

-CS

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